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a large swimming pool surrounded by chairs and umbrellas with a castle in the background
Beneste Cazorla Hotel
a hotel with a large swimming pool in front of it
Beneste Frigiliana Hotel
a hotel with a large swimming pool in front of it
Beneste Villa Flamenca
a hotel with a large swimming pool in front of it
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Frigiliana Hotel
FAQs
We offer helpful information about our services, hotel details, amenities, reservations, and much more. Don't forget to check our FAQs!

Frequently Asked Questions about Frigiliana Hotel

What are Villa Frigiliana's cancellation and payment policies?

Flexible Rate: First night charged at booking (deductible from total). Balance charged 7 days before arrival. Free cancellation up to 8 days prior; after that or in case of no-show, 100% charged.

Long Stay Rate: One non-refundable night charged at booking. Balance charged 8 days before arrival. Cancellations up to 8 days before only lose the deposit; after that, 100% charged.

Non-Refundable: 100% charged at booking, not modifiable.

What are the hotel's operating hours?

The hotel reception is open 24 hours a day, so you can arrive or leave at any time with complete peace of mind.

Does the hotel have free Wi-Fi?

Yes, we offer free high-speed Wi-Fi in all rooms and common areas of the hotel.

Are pets allowed in the hotel?

Pets are not allowed.

Are there designated smoking areas?

Smoking is prohibited in all indoor and common areas.

Do all rooms have a safe?

Yes, all our rooms have a free safe. We recommend storing valuables there, as the hotel is not responsible for items not deposited.

Do you offer day use (daily use without accommodation)?

No, we do not currently offer day use service.

Do they offer any kind of discount or loyalty program?

Yes, by booking directly on our website you can access exclusive rates and special discounts through our loyalty club, with up to an extra 3% discount.

What are the check-in and check-out times?

Reception open 24 hours.
Check-in: from 14:00 | Early check-in: from 11:00 (€10, subject to availability).
Check-out: until 12:00 | Luggage storage: free of charge before check-in or after check-out.

Is it possible to request an early check-in or a late check-out?

Yes. We offer early check-in from 11:00 am at an additional cost of €10, subject to availability.
Please inquire at reception if you require a late check-out; this is also subject to availability and may incur an additional charge.

Can I leave my luggage at the hotel before check-in or after check-out?

Yes. We have a free luggage storage service so you can leave your bags with complete security.

What should I do if I'm going to arrive later than expected?

Please notify us as soon as possible by calling (+34) 951 55 21 19.
Our reception is open 24 hours and your room will be ready upon your arrival.

What kind of meals does the hotel offer?

We serve a continental buffet breakfast with fresh fruit, breads, pastries, cold cuts, and a variety of coffees and teas.

What are the breakfast hours?

Breakfast is served every day from 8:00 to 11:00.

Does the hotel have a restaurant or room service?

Breakfast Buffet (Continental): served in Melaza Breakfast Buffet from 08:00 to 11:00.
We do not offer lunch, dinner, or room service.
Vending machines with snacks and drinks are available 24/7.

Where can I eat near the hotel?

The hotel is in the center of Frigiliana, where you will find numerous local restaurants and bars within walking distance.
At reception we will be happy to recommend the best options to you.

What services are included in all rooms?

All rooms include: Air conditioning/heating, private bathroom with bathtub, Rituals amenities, hairdryer, TV with international channels, free safe, mini-fridge, and Wi-Fi.

What is the maximum room capacity and what is the policy for children?

Capacity: 1–2 guests per room.
Children allowed if accompanied by parents or legal guardians.

Does the hotel offer cribs for babies?

Baby cots available only in Superior Rooms with Terrace.
No extra beds.

Do any of the rooms have a hot tub?

No, our rooms do not have a whirlpool, but we offer a perfect environment for rest and relaxation in the heart of Frigiliana.

Do all rooms have a hairdryer?

Yes, all rooms have a professional hair dryer.

Does the hotel provide pool towels or extra towels?

Yes, we offer pool towel rental at reception with a refundable deposit of €10 per unit.
If you wish to exchange it for a clean one, the cost is €1.

What facilities and recreational areas does the hotel offer?

You can enjoy our outdoor pool, solarium with panoramic views and a meeting room equipped for events.

Does the hotel have a pool? Is it heated or indoors?

Yes, the hotel has an unheated outdoor pool, open all year round and for the exclusive use of guests.

What are the pool's opening hours?

The pool is open from 09:00 to 20:00 every day.

Does the hotel have a gym, sauna, or spa?

We do not have a gym or sauna, although you will find sports centers nearby that can be used by paying directly at them.

Do you offer massage services?

No, we do not currently offer massage services at the hotel.

Does the hotel have meeting or event rooms?

Yes, we have a meeting room equipped with Wi-Fi, projector, flip chart and coffee break option.
Check availability and rates at reception.

Where is the hotel located?

Address: Paseo de las Tres Culturas, 29788 Frigiliana, Málaga, Spain.

How can I get to the hotel from the airport or train station?

From Málaga Airport or Train Station: Private transfer available (€80 each way). Must be booked in advance with the hotel.

How can I get there from the bus terminal?

By Bus: The station is within a 10-minute walk from the hotel.

Where can I park if I arrive by car?

By Car: Free street parking nearby and a paid public parking lot in front of the hotel.

Does the hotel offer an airport shuttle service?

Yes, with prior reservation. The service costs approximately €80 per journey.

What is the hotel's WhatsApp number?

You can write to us at +34 604 40 12 62. Send us a "hello" and we will get back to you as soon as possible.

How to get to Beneste Frigiliana Hotel?

We provide useful information about our location, access routes, connections, and surroundings so you can plan your visit with ease.
Don’t forget to check our Frequently Asked Questions!

Tourism Registry: H-MA/00887

Paseo de las tres culturas s/n, 29788 Frigiliana, Málaga (Spain)
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